Supporting hospital patients to come home

Shadi Maleknia, is Lead Nurse for Palliative and End-of-Life Care at Milton Keynes University Hospital. Here, she shares her insights into working with our Willen at Home team.

“Often, the reason we can actually send a patient back home in Milton Keynes is because we know Willen at Home will look after them,” says Shadi.

“It would be a terrible loss not to have Willen at Home because once we know a patient is settled enough, symptoms-wise, to go back into the community, we send them knowing that Willen at Home will follow them up and monitor their symptoms. Having the Willen at Home team means we can discharge our patients to their preferred place of care safely. 

“The emotional support that Willen at Home provide to patients is significant. However, not only do they support the patients, they also help the whole family during such difficult and challenging times.” 

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It costs us £1.4 million every year to keep Willen at Home going. Yet, the service receives no NHS funding. Please add your name  to help us influence funding conversations. Milton Keynes deserves better.

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Lottery FAQs

Each entry costs just £1.

You must be 18 years or over to play our Lottery. If you are buying tickets as a gift, the recipient must also be over 18.

  • Buy online
  • Phone us on 01908 303065 to pay by debit card
  • Set up a direct debit
  • Post us a cheque with your details on this order form

You will be sent your own unique Willen Hospice Lottery draw number(s). These are the numbers that are entered into the draw each week. Every Friday, (or closest working day if it’s a bank holiday) the winning numbers are selected at random by computer and prizes are mailed to winners automatically. You can also check the winning numbers each week on our website or see the winning numbers displayed in our retail shops.

If paying for a set number of weeks, we will send you a reminder two weeks before your subscription expires, so that you can renew if you wish. When renewing, please quote your Membership Number.

If you selected to make a recurring payment this will keep running until cancelled and will keep your lottery membership in credit, so that you don’t have to worry about renewing. You can cancel your recurring payment at any time by contacting your card provider or bank accordingly. If you choose to cancel your recurring payment we would be grateful if you could also notify the Lottery office so that we can amend our records.

If you purchased a Lottery subscription as a gift we will send the gift card to you, or directly to the recipient (as specified in your order). The gift card will give details of the unique number(s) entered into the draw and the number of weeks entered.

You and your recipient must be 18 years or over.

You will be given an opportunity to supply your own address as well as the named recipient’s details and to choose when and how they receive the tickets as a gift.

You can purchase a gift as a one off or as a subscription.

You can choose the start date of the gift.

We have a selection of gift cards for you to choose from. There is no additional cost for the gift cards.

Prizes available:

1st prize: £1,000, 2nd prize: £100, 3rd prize: £50, 4th prize: £50, plus 20 prizes of £10, rollover increases by £200 weekly to a maximum prize of £5,000.

Chances of winning: in 2019/20 there were, on average, 8,152 lottery players per week

If you win the main prize, we will try to contact you by phone to let you know. Always be sure to check your numbers on our Results page each week or in one of our shops. If you have bought your ticket in a shop, please get in contact. You will have six months to claim your prize.

If you have any queries, please speak to a member of the Willen Hospice Lottery team on 01908 303065 or email lottery@willen-hospice.org.uk   Address: Lottery Office, The Well, Newport Road, Willen, Milton Keynes, MK15 9AA

The regular donations we receive from our loyal Lottery players help us to future-proof our Hospice, whilst also giving us a chance to give back to you, our amazing supporters.

When the pandemic hit, we had to cancel or postpone our fundraising events and close our shops for months on end, but alongside our regular givers, our Lottery gave us the financial security we needed.

A huge THANK YOU to all of our Lottery players, past, present and future, for helping us to be there for local families.

Responsible Person: Nigel Birch.

Effective from 17 May 2024, Nigel Birch will be the name responsible person for Willen Hospice Lottery, and is registered with the Gambling Commission.

The responsible person from 17 February 2022 to 17 May 24 was Mark Rawlins and will therefore remain on all pre-exisiting printed stock until the expiry date or stock levels have depleted. All other information remains the same.

Promoter: Willen Hospice Ventures Ltd, Milton Road, Willen Village, Milton Keynes, MK15 9AB.

All net proceeds donated by deed of covenant to Willen Hospice (registered charity number 270194).

Registered with the Gambling Commission (www.gamblingcommission.gov.uk) under the Gambling Act 2005.

Willen Hospice is a member of the Hospice Lotteries Association.

We are committed to using Lotteries to fundraise in a responsible way, encourage responsible gambling and access to support if needed. Gambleaware and Gamcare provide support if required.

Willen Hospice Ventures Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 4988

Before placing your entry, please read our Lottery Terms And Conditions 2021

On average our Lottery gives Willen Hospice around £263,000. You can feel good knowing that in 2019/2020 52% of every £1 went directly towards providing patient care. The remaining 48% went towards direct and indirect running costs, including the prizes. In 2019/2020 we gave out over £95,000 in prizes across our weekly Lottery, Grand Draws and Scratchcards. We consistently review our costs to keep them as low as possible.

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