Chrissie’s story

Portrait of woman in gardenIn April 2024 Chrissie’s son, Matthew, died from a brain tumour at the age of 52. After determinedly trying to cope with the loss by herself, she eventually reached out to our counselling team in desperation just before Christmas. The sessions that followed are what Chrissie calls “one of the most valuable times of my life.”

Baby photo
Maff as a baby

Matthew was known as Maffy, later to become Maff. From the day he was born, he was a beautiful blond baby. He grew into a very handsome, incredibly well turned out man. It didn’t matter where he went, he was very sociable, trustworthy and capable, and always smelt of some lovely cologne.

A full life
He was apprenticed as a plasterer and decorator, and had his own business for 30 years. Everything Matthew did was spot on. For many years I bought and renovated houses to sell them. Matthew did a lot of the renovation work and it was always absolutely first class. If he committed to doing something, he’d do it well. When he became a dad it was the same, he did it really well.

“If he committed to doing something, he’d do it well.” 

He had such a full life, enjoying time with friends, coaching young footballers at Newport Pagnell Town Football Club, running marathons and helping other new runners. He had lots of good friendships – many of whom were from childhood.

Surrendering ability
Matthew became ill with a glioblastoma tumour, which is a particularly unpleasant, aggressive type of brain tumour. It meant surrendering his ability to drive and work, alongside the most challenging of surgeries and treatments. He was given 12 months, but survived 18, which wasn’t a surprise at all, because he was of a tenacious disposition!

As a born-again Christian and having a knowledge that God can heal, I was shocked when Matthew passed. Right until the moment he passed I had faith that he would survive, but, for reasons I am not privy to or able to comprehend, that didn’t happen.

Man running
Maff was a keen runner

Hospice care
Matthew had made contact with the Hospice early on. In the initial stages, no care was required but they provided information on financial matters, which was very helpful. As his illness 
progressed, he was in need of medical support on two occasions and went to stay at the Hospice’s In-Patient Unit. He wasn’t there for long, as on each occasion the team there were able to stabilise him so that he could go home.

“…on each occasion the team were able to stabilise him so that he could go home.”

He passed away at home, which is what he wanted. Without Willen’s daily care and support, it would have been really tough.

Deep loss
When you lose a child, it’s very different to losing anyone else. Children are part of your DNA, so it’s a physically wrenching experience. People say, ‘Oh, this is the wrong way round’, as if that helps. I’m afraid it doesn’t. The loss is something deep inside you physically, that affects you so much. And there’s no way around it.

“I convinced myself that I was strong enough to handle all that had happened.”

I convinced myself that I was strong enough to handle all that had happened. I didn’t want to take medication; I didn’t want to do anything at all in fact. It was just a case of ‘getting through it’. I made it past Matthew’s birthday in June, but as Christmas got closer, I thought ‘I’m in some trouble here…’ When you suddenly realise that you can no longer rely on yourself, you know you’ve got to try something else.

Longing to talk
I didn’t know that Willen offered counselling until someone

Man and woman posing in front of birthday banner
Chrissie with Maff when he was a teenager

mentioned it. One day I rang in hope. For me, it was important to go there, because that’s where Matthew had been. And it was then that I realised actually how much I needed help. I was shutting my emotions off, trying not to feel the physical pain that losing a child brings. I longed to talk about him but felt that others weren’t interested or able to hear or understand.

“…it was then that I realised actually how much I needed help.”

I couldn’t have had a better counsellor than Anna-Marie. She was interested, she was animated, she was warm and engaged, and she wanted to know why I felt the way I felt. There was a need to actually address things that I hadn’t been addressing and at the time didn’t have the ability to deal with. I’m very good at putting my head in the sand! She asked me questions that nobody had ever asked me. And it was these questions that I went home and did the work on.

A turning point
When I first started counselling, I was in such a bad way. But I knew that as the sessions were going along, I was getting less and less tearful. By about the fourth session, crying was contained so that I could talk and think coherently. Anna-Marie asked me to bring in photos of Maff. She wanted to understand what he looked like and who he was. I also realised it was partly for my benefit too, which I found very valuable, explaining how my boy had grown up.

“It’s difficult for me to say, even now, that I have lost my baby.”

Counselling was the turning point for me. It helped me to endure the loss of my first-born, who was everything I ever wanted in a son. It’s difficult for me to say, even now, that I have lost my baby. It’s a huge thing. I’ve had counselling before, but I so needed bereavement counselling and not just any bereavement counselling. Anna-Marie provided that and loads more besides. It was one of the most valuable times of my life.

Support into the future
I didn’t expect to struggle on the anniversary of Matthew’s passing, but I did, and I don’t think I’m ‘out of the woods’ yet. But there’s still the voice of Anna-Marie, that I can hang ideas and tears on, to wonder, ‘What would she say about this?’

“Now I have my own ‘voice’ in Anna-Marie to remind me who I am and what I’m capable of…”

In my career in the NHS, specialising in mental health and addiction, I could metaphorically sit on someone’s shoulder, so that they could ‘hear’ my voice when things were difficult. Now I have my own ‘voice’ in Anna-Marie to remind me who I am and what I’m capable of, and to challenge me in the tough times.

I’m really fortunate, as I’ve also got my beautiful daughter, my gorgeous grandchildren and my brilliant husband, Geoff. We’ve been married for 14 years and he is so kind and unceasing in his support.

“I will appreciate and be forever blessed for that counselling.”

An extraordinary place
I will appreciate and be forever blessed for that counselling. Willen Hospice is an extraordinary place. It has helped friends and families we know, as well as helping us all so much as a family.

We now support and donate to this very special hospice in every way we can.

Share this!

Share your story

If you’d like to share your story about the care you and your loved ones received from Willen Hospice, we’d love to hear from you.

Our Services

Our services give patients compassionate, specialist care and support.

About us

We’ve been caring for local people for more than 40 years.

Fundraise for us

Feeling inspired? Explore all the ways you can fundraise for us.

Lottery FAQs

Each entry costs just £1.

You must be 18 years or over to play our Lottery. If you are buying tickets as a gift, the recipient must also be over 18.

  • Buy online
  • Phone us on 01908 303065 to pay by debit card
  • Set up a direct debit
  • Post us a cheque with your details on this order form

You will be sent your own unique Willen Hospice Lottery draw number(s). These are the numbers that are entered into the draw each week. Every Friday, (or closest working day if it’s a bank holiday) the winning numbers are selected at random by computer and prizes are mailed to winners automatically. You can also check the winning numbers each week on our website or see the winning numbers displayed in our retail shops.

If paying for a set number of weeks, we will send you a reminder two weeks before your subscription expires, so that you can renew if you wish. When renewing, please quote your Membership Number.

If you selected to make a recurring payment this will keep running until cancelled and will keep your lottery membership in credit, so that you don’t have to worry about renewing. You can cancel your recurring payment at any time by contacting your card provider or bank accordingly. If you choose to cancel your recurring payment we would be grateful if you could also notify the Lottery office so that we can amend our records.

If you purchased a Lottery subscription as a gift we will send the gift card to you, or directly to the recipient (as specified in your order). The gift card will give details of the unique number(s) entered into the draw and the number of weeks entered.

You and your recipient must be 18 years or over.

You will be given an opportunity to supply your own address as well as the named recipient’s details and to choose when and how they receive the tickets as a gift.

You can purchase a gift as a one off or as a subscription.

You can choose the start date of the gift.

We have a selection of gift cards for you to choose from. There is no additional cost for the gift cards.

Prizes available:

1st prize: £1,000, 2nd prize: £100, 3rd prize: £50, 4th prize: £50, plus 20 prizes of £10, rollover increases by £200 weekly to a maximum prize of £5,000.

Chances of winning: in 2019/20 there were, on average, 8,152 lottery players per week

If you win the main prize, we will try to contact you by phone to let you know. Always be sure to check your numbers on our Results page each week or in one of our shops. If you have bought your ticket in a shop, please get in contact. You will have six months to claim your prize.

If you have any queries, please speak to a member of the Willen Hospice Lottery team on 01908 303065 or email lottery@willen-hospice.org.uk   Address: Lottery Office, The Well, Newport Road, Willen, Milton Keynes, MK15 9AA

The regular donations we receive from our loyal Lottery players help us to future-proof our Hospice, whilst also giving us a chance to give back to you, our amazing supporters.

When the pandemic hit, we had to cancel or postpone our fundraising events and close our shops for months on end, but alongside our regular givers, our Lottery gave us the financial security we needed.

A huge THANK YOU to all of our Lottery players, past, present and future, for helping us to be there for local families.

Responsible Person: Nigel Birch.

Effective from 17 May 2024, Nigel Birch will be the name responsible person for Willen Hospice Lottery, and is registered with the Gambling Commission.

The responsible person from 17 February 2022 to 17 May 24 was Mark Rawlins and will therefore remain on all pre-exisiting printed stock until the expiry date or stock levels have depleted. All other information remains the same.

Promoter: Willen Hospice Ventures Ltd, Milton Road, Willen Village, Milton Keynes, MK15 9AB.

All net proceeds donated by deed of covenant to Willen Hospice (registered charity number 270194).

Registered with the Gambling Commission (www.gamblingcommission.gov.uk) under the Gambling Act 2005.

Willen Hospice is a member of the Hospice Lotteries Association.

We are committed to using Lotteries to fundraise in a responsible way, encourage responsible gambling and access to support if needed. Gambleaware and Gamcare provide support if required.

Willen Hospice Ventures Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 4988

Before placing your entry, please read our Lottery Terms And Conditions 2021

On average our Lottery gives Willen Hospice around £263,000. You can feel good knowing that in 2019/2020 52% of every £1 went directly towards providing patient care. The remaining 48% went towards direct and indirect running costs, including the prizes. In 2019/2020 we gave out over £95,000 in prizes across our weekly Lottery, Grand Draws and Scratchcards. We consistently review our costs to keep them as low as possible.

If you experience any issues when you are making a purchase, please try a different browser. Internet Explorer is no longer supported.