Lisa’s story

Couple smiling for camera at an outdoor eventLisa’s husband Rob loved his job in our eBay team, researching high–value items that could be sold to raise money for our care. 

After Rob was diagnosed with melanoma skin cancer in 2025, he and Lisa were supported by our Willen at Home team until Rob died in March this year. 

Lisa has also been attending our recently bereaved drop-in sessions to talk to other local people experiencing grief. 

Man sitting in an armchair with a drink on a table close by

In about 1993 I went for a job interview at a publisher in London where my friend worked. The interview was with Rob. I said to my friend afterwards, “You didn’t tell me your boss was so handsome!” I got the job. There were lots of work drinks in those days, so Rob and I got to know each other. I was married at the time and so was he. 

Rob was quite shy, but he would talk to anyone. He was intelligent and knew loads of general knowledge. He loved the news. And he loved a cigarette and a glass of wine. 

Life moves on
Over the years he was married twice and had five sons. I did think about him, but life moved on and I had a son from my marriage, and then other relationships later on. I always stayed a ‘Miss’ but I didn’t miss much! There was a point where Rob and I were both single and we tried being together, but it didn’t work out. 

“He used to say I was his soulmate. And he was mine.”

In about 2016 he found me on Facebook. We had a chat and then we met for dinner. Two years later we moved in together in the February and got married in the June! He used to say I was his soulmate. And he was mine. 

Proud to work for the Hospice
Rob was made redundant later in life and he got into selling things on eBay. Around the time that we got together, a job came up at Willen Hospice working for their eBay team. It just all fell into place. He really knew his stuff. He’d get home and tell me about all the items that had come in that day.  

He absolutely loved the job and the people he worked with. He liked to know that he was doing his bit, as well. I think he would have done it even if he didn’t get paid. When we went down the high street in Stony, he’d always go into the Willen shops to chat with everyone and tell them he worked for Willen too!  

“He absolutely loved the job… I think he would have done it even if he didn’t get paid.”

Man and woman smiling at camera with drinks on the table in front of themGetting diagnosed
It was only last summer that Rob discovered a lump in his groin. He went to the doctors and then had scans at Milton Keynes Hospital. They did a biopsy and found out it was melanoma. By December they said it was stage four. The cancer had travelled up his body and was in his brain.  

He had his first immunotherapy treatment on Christmas Eve. But the cancer was rampant and was in his lungs too. The doctors said there was no more they could do for him. So on 23 February, we came out of hospital and we thought we had him back for three months or so. We only had three weeks. But I was so glad he came home.  

We always knew we’d be referred to Willen. We said we wanted that. 

Confidence in Willen
When we left the hospital, they didn’t give us any steroids, and he needed five a day at that time. So I phoned the Willen at Home team, as they were due to be visiting. I spoke to a nurse called Anita. I told her Rob needed the steroids by 2pm. Anita did a prescription there and then, and I went to the chemist to get them. She said she’d come round and help me check I wasn’t getting mixed up.  

“Willen are always on the end of the phone.”

Rob had so much medication and I thought I was going to kill him by getting it wrong. But Willen are always on the end of the phone. They phone you every day or every other day to see how you’re coping.  

I absolutely felt confident in Willen and so did Rob. When he wasn’t eating, they were round straight away. And when he couldn’t take his tablets, they came to fit a syringe driver instead. There wasn’t one nurse that didn’t listen. They all listened. As soon as the nurses knew that Rob worked for Willen, they’d be chatting to him about it, and that brightened his day. 

A collage of lots of smiling images of the same coupleA privilege to care
When the doctors told me Rob wanted to die at home, I really thought, I can’t do this. Rob had a special bed in the living room and I was sleeping on the sofa to be near him. I was doing a lot and I was getting tired because he would be up in the night wanting the toilet. I couldn’t lift him. I had to get him onto the walking frame.  

“I realised it was a privilege to look after him in those last weeks.”

People used to say to me, “I don’t know how you’re doing it.” But you do it. I had to find a way for me. And I realised it was a privilege to look after him in those last weeks. Once I hit on the word ‘privilege’, that changed me completely. It stopped me thinking about the things I couldn’t do during that time. Anybody who thinks they can’t look after a loved one at home, they can.

Local support
A few months after Rob died, I went to the Hospice’s recently bereaved drop-in session. I really got a lot out of it because my mum died in that time too. The people there knew it was my first time. I just felt like I had a warm blanket over me. They were so welcoming. It’s nice to meet people in the same room, all in the same boat, who will listen.  

“It’s nice to meet people in the same room, all in the same boat, who will listen.”

The hardest thing is walking through the door that first time. You don’t know what you’re going into, what it’s going to be like and what feelings it’s going to stir up for you. So even just getting in the car to go was really hard. But after that, you know who’s there and you know what it’s going to be like. I’ve definitely found it really beneficial. 

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You must be 18 years or over to play our Lottery. If you are buying tickets as a gift, the recipient must also be over 18.

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You will be sent your own unique Willen Hospice Lottery draw number(s). These are the numbers that are entered into the draw each week. Every Friday, (or closest working day if it’s a bank holiday) the winning numbers are selected at random by computer and prizes are mailed to winners automatically. You can also check the winning numbers each week on our website or see the winning numbers displayed in our retail shops.

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Prizes available:

1st prize: £1,000, 2nd prize: £100, 3rd prize: £50, 4th prize: £50, plus 20 prizes of £10, rollover increases by £200 weekly to a maximum prize of £5,000.

Chances of winning: in 2019/20 there were, on average, 8,152 lottery players per week

If you win the main prize, we will try to contact you by phone to let you know. Always be sure to check your numbers on our Results page each week or in one of our shops. If you have bought your ticket in a shop, please get in contact. You will have six months to claim your prize.

If you have any queries, please speak to a member of the Willen Hospice Lottery team on 01908 303065 or email lottery@willen-hospice.org.uk   Address: Lottery Office, The Well, Newport Road, Willen, Milton Keynes, MK15 9AA

The regular donations we receive from our loyal Lottery players help us to future-proof our Hospice, whilst also giving us a chance to give back to you, our amazing supporters.

When the pandemic hit, we had to cancel or postpone our fundraising events and close our shops for months on end, but alongside our regular givers, our Lottery gave us the financial security we needed.

A huge THANK YOU to all of our Lottery players, past, present and future, for helping us to be there for local families.

Responsible Person: Nigel Birch.

Effective from 17 May 2024, Nigel Birch will be the name responsible person for Willen Hospice Lottery, and is registered with the Gambling Commission.

The responsible person from 17 February 2022 to 17 May 24 was Mark Rawlins and will therefore remain on all pre-exisiting printed stock until the expiry date or stock levels have depleted. All other information remains the same.

Promoter: Willen Hospice Ventures Ltd, Milton Road, Willen Village, Milton Keynes, MK15 9AB.

All net proceeds donated by deed of covenant to Willen Hospice (registered charity number 270194).

Registered with the Gambling Commission (www.gamblingcommission.gov.uk) under the Gambling Act 2005.

Willen Hospice is a member of the Hospice Lotteries Association.

We are committed to using Lotteries to fundraise in a responsible way, encourage responsible gambling and access to support if needed. Gambleaware and Gamcare provide support if required.

Willen Hospice Ventures Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 4988

Before placing your entry, please read our Lottery Terms And Conditions 2021

On average our Lottery gives Willen Hospice around £263,000. You can feel good knowing that in 2019/2020 52% of every £1 went directly towards providing patient care. The remaining 48% went towards direct and indirect running costs, including the prizes. In 2019/2020 we gave out over £95,000 in prizes across our weekly Lottery, Grand Draws and Scratchcards. We consistently review our costs to keep them as low as possible.

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