Launching our new state-of-the-art immersive experience for patients and carers 

Woman using touch functionality to play a game projected onto the wallToday we launched our new wellbeing space that offers our patients an immersive interactive or relaxation experience – believed to be the first of its kind in a UK hospice. 

After many months of planning, installation and testing, the Immersive room is ready to be opened up to our patients and their loved ones, who are coping with the devastating impact of a life-limiting illness. The space was launched with an event attended by MP for Milton Keynes North, Chris Curtis; Mayor of the city, James Lancaster; and Chief Executive of Hospice UK, Toby Porter. 

Portrait of MP for Milton Keynes North, Chris Curtis, and Willen Hospice Chief Executive, Kate Broadhurst
MP for Milton Keynes North, Chris Curtis, and Willen Hospice Chief Executive, Kate Broadhurst

All of the technology in the room was very generously paid for by The Jim Marshall Charity, set-up by the founder of audio and tech specialists Marshall Amplifications, based here in Milton Keynes. Jim himself was given end-of-life care at the Hospice. With this new equipment, our Therapeutic & Wellbeing team can create different immersive experiences that include video, sounds, smells, bubbles, the feeling of a breeze, and more.  

Staff can bring patients staying in our In-Patient Unit into the Immersive room to experience something they might be missing from the outside world, such as the sights, sounds and smells of a lavender field in full bloom. Patients and their families being supported by our Social Care team can play games and quizzes projected onto the wall using the touch functionality. And our Complementary Therapies team can run enhanced guided relaxation and meditation sessions that allow patients and carers to immerse themselves in a calming scene.  

Jenni Marks, Therapeutic & Wellbeing Operational Lead, speaking at an event
Jenni Marks, Therapeutic & Wellbeing Operational Lead, speaking at today’s event

Jenni Marks is our Therapeutic & Wellbeing Operational Lead, who managed this project. “We believe we’re the only hospice in the UK with this fantastic setup,” says Jenni. “It’s really innovative and we’re incredibly proud and privileged to have it. There are so many opportunities for us to use this space to help people affected by life-limiting illness to have wonderful experiences. We’re so grateful to The Jim Marshall Charity for enabling us to do this. 

“Having a life-limiting illness affects people in so many different ways: physically, psychologically, socially, spiritually and emotionally. As a hospice, we don’t just provide medical care – we also provide therapeutic and wellbeing services that help improve people’s quality of life by looking at them as a whole person.  

Nurses playing games using an interactive wall“During the pandemic we were thinking about how we could still offer the experience of therapies and activities to our patients and their loved ones. One thing we learnt was the power of connection and shared experiences. That’s when we had the idea to create the Immersive room. We can bring patients in and set up a whole scene for them. We can create a cinema for them to watch a film. And they can share those experiences with the people who are most important to them.  

“We have a really successful patient exercise group that meets here every week. We’re able to use the Immersive room for the group to play games, which are not only getting people stretching, reaching and using their cardiovascular system a little bit more than they normally would, but also having fun and engaging with each other.” 

Patient watching relaxation scene projected onto wall
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1st prize: £1,000, 2nd prize: £100, 3rd prize: £50, 4th prize: £50, plus 20 prizes of £10, rollover increases by £200 weekly to a maximum prize of £5,000.

Chances of winning: in 2019/20 there were, on average, 8,152 lottery players per week

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If you have any queries, please speak to a member of the Willen Hospice Lottery team on 01908 303065 or email lottery@willen-hospice.org.uk   Address: Lottery Office, The Well, Newport Road, Willen, Milton Keynes, MK15 9AA

The regular donations we receive from our loyal Lottery players help us to future-proof our Hospice, whilst also giving us a chance to give back to you, our amazing supporters.

When the pandemic hit, we had to cancel or postpone our fundraising events and close our shops for months on end, but alongside our regular givers, our Lottery gave us the financial security we needed.

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Responsible Person: Nigel Birch.

Effective from 17 May 2024, Nigel Birch will be the name responsible person for Willen Hospice Lottery, and is registered with the Gambling Commission.

The responsible person from 17 February 2022 to 17 May 24 was Mark Rawlins and will therefore remain on all pre-exisiting printed stock until the expiry date or stock levels have depleted. All other information remains the same.

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