Sue’s story

Sue’s mum, Anne, was cared for at the Hospice during Christmas 2019 and died on Christmas Day. 

 Sue is kindly sharing her memories and experiences to support our Christmas appeal, and show just what the Hospice’s care meant to her and her family. 

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Mum was a nurse for many years. She was a really fun person, and very adventurous. Aged 20 she went to live in Canada and nursed in many of the children’s hospitals there. Mum raised me, my older brother and younger sister by herself, and we’re a very close family. Growing up, Christmas was more about family and food than about gifts. Mum made a big effort to maintain our festive family traditions for her grandchildren.

The first sign of Mum’s illness was a sore tongue. Eighteen months after she first saw a consultant, she was diagnosed with tongue cancer. Very quickly this progressed. Her dementia made it harder for us to manage her cancer care at home. 

When Mum moved to the Hospice, we had time to spend with her without having to worry about all the day-to-day things that we might have worried about if she’d been at home. The staff were on hand for anything we needed, so we had that reassurance the whole time. 

The Hospice felt particularly special at Christmas time. Everywhere was decorated and there was a lovely Christmas tree in the family room. The staff were wearing Christmas earrings and lots of donations had been made of mince pies and sweets. One of the healthcare assistants had hurt her ankle and was told she shouldn’t really be working, but she was so desperate to come in and work. It was amazing to think that the doctors, nurses and other clinical staff who run the Hospice’s In-Patient Unit were willing to give up time with their own families to support everybody else. 

 

A couple of days before she died, Mum decided she wanted to go into the family room to see the Christmas tree. She stood looking at it for a while. Reaching out, she pinched one of the baubles off the tree and put it in her little bag! After that she went back to her bed, and gave us all a kiss. It was the school holidays, so my brother, sister and I had our partners and children there. That was actually the last time Mum was conscious. Without knowing, she got to say goodbye to us all. 

 

Mum died on Christmas Day about 7pm. I didn’t realise what date it was. It was only the next day when I was phoning the undertakers, who were closed, that I realised. I felt really angry as I thought, “I’m never going to be able to forget the day she died.” But I realised that mum dying on Christmas Day meant I would usually always be together with my family to remember her. 

The Hospice is an even more special place for us now. It’s somewhere that we can come and think of Mum, where we all really feel her presence.  

 I don’t think people realise how important fundraising is to provide the specialist care that Mum was lucky enough to receive. Mum was just one of many, many local people who have been cared for here. 

Thank you for reading my story,

Sue

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You must be 18 years or over to play our Lottery. If you are buying tickets as a gift, the recipient must also be over 18.

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You will be sent your own unique Willen Hospice Lottery draw number(s). These are the numbers that are entered into the draw each week. Every Friday, (or closest working day if it’s a bank holiday) the winning numbers are selected at random by computer and prizes are mailed to winners automatically. You can also check the winning numbers each week on our website or see the winning numbers displayed in our retail shops.

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Prizes available:

1st prize: £1,000, 2nd prize: £100, 3rd prize: £50, 4th prize: £50, plus 20 prizes of £10, rollover increases by £200 weekly to a maximum prize of £5,000.

Chances of winning: in 2019/20 there were, on average, 8,152 lottery players per week

If you win the main prize, we will try to contact you by phone to let you know. Always be sure to check your numbers on our Results page each week or in one of our shops. If you have bought your ticket in a shop, please get in contact. You will have six months to claim your prize.

If you have any queries, please speak to a member of the Willen Hospice Lottery team on 01908 303065 or email lottery@willen-hospice.org.uk   Address: Lottery Office, The Well, Newport Road, Willen, Milton Keynes, MK15 9AA

The regular donations we receive from our loyal Lottery players help us to future-proof our Hospice, whilst also giving us a chance to give back to you, our amazing supporters.

When the pandemic hit, we had to cancel or postpone our fundraising events and close our shops for months on end, but alongside our regular givers, our Lottery gave us the financial security we needed.

A huge THANK YOU to all of our Lottery players, past, present and future, for helping us to be there for local families.

Responsible Person: Nigel Birch.

Effective from 17 May 2024, Nigel Birch will be the name responsible person for Willen Hospice Lottery, and is registered with the Gambling Commission.

The responsible person from 17 February 2022 to 17 May 24 was Mark Rawlins and will therefore remain on all pre-exisiting printed stock until the expiry date or stock levels have depleted. All other information remains the same.

Promoter: Willen Hospice Ventures Ltd, Milton Road, Willen Village, Milton Keynes, MK15 9AB.

All net proceeds donated by deed of covenant to Willen Hospice (registered charity number 270194).

Registered with the Gambling Commission (www.gamblingcommission.gov.uk) under the Gambling Act 2005.

Willen Hospice is a member of the Hospice Lotteries Association.

We are committed to using Lotteries to fundraise in a responsible way, encourage responsible gambling and access to support if needed. Gambleaware and Gamcare provide support if required.

Willen Hospice Ventures Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 4988

Before placing your entry, please read our Lottery Terms And Conditions 2021

On average our Lottery gives Willen Hospice around £263,000. You can feel good knowing that in 2019/2020 52% of every £1 went directly towards providing patient care. The remaining 48% went towards direct and indirect running costs, including the prizes. In 2019/2020 we gave out over £95,000 in prizes across our weekly Lottery, Grand Draws and Scratchcards. We consistently review our costs to keep them as low as possible.

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