Make a referral
If you’re a healthcare professional wanting to refer a patient to our services, you’re in the right place. Please choose a service from the options below to find the right form.
Once you’ve submitted your form, if we accept the referral, we’ll be in touch with your patient directly. If your patient hasn’t heard from us, or your referral is urgent, please call us on 01908 663636 and ask to speak to the relevant service.
If you’re a patient, you can call our palliative care hub directly if you have a palliative diagnosis and are registered with a GP in Milton Keynes. For all our other services, you will need to speak to your GP or another healthcare professional and ask to be formally referred to the Hospice.
Healthcare Professional
If you're a professional wanting to refer a patient to our services, you’re in the right place. Please choose a service from the options below to find the right form.
Once you’ve submitted your form, if we accept the referral, we’ll be in touch with your patient directly. If your patient hasn’t heard from us, or your referral is urgent, please call us on 01908 663636 and ask to speak to the relevant service.
Patient
If you’re a patient, you can call our palliative care hub directly if you have a palliative diagnosis, but for all our other services, you will need to speak to your GP or another healthcare professional and ask to be formally referred to the Hospice.
Our referral criteria
We care for adult patients aged over 18 with a life-limiting illness.
Referrals can only be made by GPs, hospital consultants, district nurses and social services staff from Milton Keynes and the surrounding areas.
Hospice care
You can refer a patient to us for specialist complex symptom control, including pain relief and management of distressing symptoms that are a result of their illness or treatment. They can be cared for either in our In-Patient Unit or by our Willen at Home team. Please email your form to willen.hospice@nhs.net. We aim to contact your patient within 48 hours of referral.
Lymphoedema service
You can refer a patient to our Lymphoedema service if they have developed a swelling either secondary to cancer or its treatments, or as part of a palliative diagnosis. We also accept patients with primary lymphoedema who have a confirmed diagnosis from St George’s University Hospital NHS Trust Lymphoedema/Dermatology Service. Please email your form to willen.hospice@nhs.net.
Therapeutic & Wellbeing service
You can refer a patient to our Living Well programme if they require support to manage their symptoms and achieve their individual goals earlier on in their palliative journey. Please email your form to willen.hospice@nhs.net. Please note that referrals are triaged by the team and are not automatically accepted. We aim to contact your patient within five days of referral, or we will contact you directly if the referral is declined. You can also signpost your patient to come along to our drop-in sessions, which do not require a referral.
Find out more about our services
Learn more about the services we provide and how we support healthcare professionals.
